Who Is Michael Acerra?
Michael Acerra isn’t your typical public adjuster. With over 15 years of experience in the storm restoration and insurance claims industry, he’s worked on both sides of the table, giving him a unique advantage when fighting for property owners in Austin, San Antonio, and throughout Central Texas.
What sets Michael apart? He’s walked in the insurance company’s shoes. Before founding his public adjusting practice in December 2018, Mike worked as an independent adjuster for Cunningham Lindsey, settling thousands of claims with numerous carriers. This insider experience means he knows exactly how insurance companies operate and how to counter their tactics to maximize your settlement.
From Insurance Adjuster to Property Owner Advocate
Education
Master of Business Administration (MBA)
Our Lady of the Lake University, San Antonio, Texas
While completing his MBA, Michael worked as an independent adjuster investigating property claims across the country and founded his first company as a general contractor specializing in roofing.
The Turning Point
This dual perspective changed everything. Mike saw how property owners were often underserved, underpaid, and overwhelmed by the claims process.
He realized his skills could make a real difference when used to advocate FOR property owners instead of against them.
Today, Mike is a licensed Public Adjuster working exclusively for policyholders navigating complex residential and commercial insurance losses. His mission: protect and educate property owners who face coordinated opposition from insurance companies.
Family Adventures
Michael loves sharing travel adventures, discovering great food, enjoying live music, and reading with his family. These moments fuel his passion for helping others recover after disasters.
Experience and Expertise That Deliver Results
Insider Knowledge
Having worked for insurance companies for years, Michael knows their playbook inside and out. He’s Level 2 certified in Xactimate, the same estimating software insurers use, allowing him to challenge lowball estimates and build ironclad cases for maximum settlements.
Dual Expertise
Michael’s background as a licensed contractor gives him a distinct advantage when assessing damage and preparing estimates. He understands both insurance policies and construction costs, making him exceptionally effective at negotiating scopes of work.
Problem Solver
Michael thrives on addressing complex issues while meeting strict deadlines. He works closely with attorneys, contractors, engineers, and appraisers to achieve optimal outcomes for every client.
Beyond Expectations
Michael doesn’t just process claims. He advocates fiercely and fights relentlessly for every dollar his clients deserve, delivering service that consistently exceeds expectations.
Professional Background
Experience
- 15+ Years in Claims & Storm Restoration
- Investigated property claims across multiple states
- Settled thousands of claims with major carriers
- Founded public adjusting practice in December 2018
- Small business owner & entrepreneur
Licenses & Certifications
- Public Insurance Adjuster License
- All Lines Adjuster License
- Residential & Commercial Contractor License
- Xactimate Level 2 Certification
- GAF Certified Contractor License
- Owens Corning Preferred Contractor License
Committed to continuing education and staying current on industry trends.
Important Note: While Michael is licensed as both a General Contractor and a Public Insurance Adjuster, Texas law prohibits him from functioning in both roles for the same client on the same claim.
Industry Leadership
Industry Consulting
Michael consults with other Public Adjusters and contractors throughout the industry, working to unify professionals in the interest of policyholders. His collaborative approach strengthens the entire profession.
Published Author
In 2025, Michael partnered with SuccessBooks® to co-author “Phenomenal Business Success” alongside respected business coach Howard Partridge. The book offers insights on building momentum and achieving transformational breakthroughs in business.
Beyond the Office
Michael is a devoted husband to his wife, Natali, and a proud father to his children, Eli and Allia.
He loves sharing travel adventures, discovering great food, enjoying live music, and reading with his family. This commitment to family fuels his passion for helping other families recover after disasters.
Michael understands the stress property damage creates because he knows what it means to protect the people and places that matter most.
Ready to Work with Mike?
If you’re facing property damage in Austin, San Antonio, or anywhere in Central Texas, Michael Acerra has the experience, credentials, and insider knowledge to maximize your insurance settlement.